Thought Leadership Luncheon with CEB's Rick DeLisi
Date and time
Location
Ruth's Chris Steak House
8521 Leesburg Pike Vienna, VA 22182Description
It’s our pleasure to invite you to an executive luncheon with your peers for a discussion with CEB’s, Rick DeLisi, Principal Executive and co-author of, “The Effortless Experience.”
Executives will have the opportunity to listen to and engage with Rick about what he calls the “battleground for customer loyalty. Topics will include progressive new ideas about service and talent backed by CEB's extensive research. All attendees will receive a signed copy of Rick’s book.
Drawing on more than 20 years of experience, Rick offers solutions in key topic areas such as how to effectively manage social media, building communication strategies to drive measurable business results, enhancing the customer experience while continuing to reduce operating costs, and boosting customer loyalty in an increasingly competitive marketplace.
This is an Executive only event with limited space. Please RSVP by April 12th.
Rick’s most recent publication in Harvard Business Review: Kick Ass Customer Service
About Rick DeLisi: Rick DeLisi BIO
About CEB: CEB Overview
About ADP: ADP Overview